THE FRANKLIN LONDON - STARHOTELS COLLEZIONE | Stay downtown in London

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Key details

Hotel Overview

24 Egerton Gardens, London, United Kingdom, SW3 2DB

The Franklin London - Starhotels Collezione - Luxury boutique hotel with Michelin-starred dining near Harrods

Located in Chelsea, The Franklin London - Starhotels Collezione is set in a Victorian building overlooking Egerton Gardens. The hotel features 35 rooms and suites with views of Knightsbridge or the gardens. Michelin-starred Chef Alfredo Russo oversees The Franklin Restaurant, serving modern Piedmont cuisine. The Franklin Bar offers a 1920s-style cocktail experience. Amenities include a 24-hour fitness center, hammam, and a library for private events. The hotel is a short walk from Harrods and the Victoria & Albert Museum. Les Clefs d'Or Concierges provide personalized service.

Additional perks of the hotel

Afternoon tea service with themed options

Cocktail masterclasses with the bar manager

Pet-friendly accommodations (additional fee)

Complimentary in-room minibar for suite guests

Shoeshine service and turndown service

High-speed Wi-Fi throughout the property

Conference call facilities and projectors for meetings

Rooms & Suites

The hotel offers 35 rooms and suites, including a 62 sqm Presidential Suite with a private lounge, walk-in closet, and double washbasin bathroom. Garden Suites (36-45 sqm) feature views of Egerton Gardens and mirror TVs. Executive Suites (29-33 sqm) include velvet furnishings and overlook Knightsbridge. Deluxe and Superior rooms (18-24 sqm) have Simmons beds with Frette linens and Penhaligon's amenities. All accommodations include Samsung Smart TVs, pillow menus, and complimentary mineral water.

Other conveniences

Bathrobes and slippers in all rooms

Electric kettles with tea/coffee selection

In-room safes and sewing kits

Air conditioning and soundproofing

Flat-screen TVs with Bluetooth connectivity

Complimentary newspapers available

24-hour room service

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Single Room

Max:

1 person

165 sq. feet

Bed options:

1 Single bed

Coffee machine

Heating

room details

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Executive Suite

Max:

3 persons

360 sq. feet

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Garden Suite

Max:

3 persons

390 sq. feet

Bed options:

1 King-size bed

Garden view

Coffee machine

Heating

room details

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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre

London 2.0 mi

Airports

London City (LCY) 11.0 mi

London Heathrow (LHR) 14.7 mi

Train

London Victoria Station 1.1 mi

Underground

South Kensington Tube Station1400 ft

Bus

Bus stop1400 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Leisure/ TV room
Spa centre
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Hotel Location

24 Egerton Gardens, London, United Kingdom, SW3 2DB

Map view

24 Egerton Gardens, London, United Kingdom, SW3 2DB

City landmarks

Garden

Buckingham Palace

1.3 mi

Park

Hyde Park

1.2 mi

Museum

Science Museum

2100 ft

Museum

Natural History Museum

4400 ft

Church

Westminster Abbey

1.8 mi

Landmark

Coca-Cola London Eye

2.2 mi

Square

Trafalgar Square

1.9 mi

Landmark

Big Ben

1.9 mi

Park

Kensington Gardens

1.1 mi

Museum

Apsley House

4900 ft

Museum

National Gallery

2.0 mi

Event hall

Royal Albert Hall

3900 ft

Museum

The British Museum

2.4 mi

Monument

The Albert Memorial

3900 ft

Museum

National Army Museum

4900 ft

Palace

St James's Park

1.5 mi

Palace

Kensington Palace

1.6 mi

Landmark

Wellington Arch

1.1 mi

Gallery

Saatchi Gallery

3800 ft

Landmark

Madame Tussauds London

2.0 mi

Public Building

Houses of Parliament

1.9 mi

Landmark

Carlyle's House

1.0 mi

Church

Westminster

1.5 mi

Museum

Design Museum

1.4 mi

Hospital

Royal Hospital Chelsea

1.4 mi

Landmark

Knightsbridge

2500 ft

Landmark

South Kensington

2700 ft

Nearby

Museum

Victoria and Albert Museum

1000 ft

87-135 Brompton Rd

Harrods

2000 ft

Restaurants

The Franklin Restaurant by Alfredo Russo

100 ft

24 Egerton Gardens

L'eto Caffe

400 ft

10 West Halkin Street

Orsini Ristorante

500 ft

8A Thurloe Place

Chez Boubier

400 ft

232-236 Brompton Road

Elan Cafe

400 ft

239 Brompton Road

Cocomaya

300 ft

Brompton Road

Venice Cafe

500 ft

235 Brompton Road

The Egerton House Hotel

500 ft

17-19 Egerton Terrace Knightsbridge

Palette Restaurant

600 ft

The Rembrandt Hotel 11 Thurloe Place

The Hour Glass

800 ft

279-283 Brompton Road South Kensington

Guest Reviews & Ratings

What Guests Are Saying?

Gail

United States, March 2024

9.0/10

My stay at the hotel was amazing! The rooms were fabulous and extra clean, perfect for our days in the city, although we could hear some noise from upstairs. Everything felt super fresh and spotless. The service was top-notch, with immediate hospitality, even offering us espressos and guiding us to the spa before our city adventures. The location was ideal, allowing us to explore all that London has to offer easily. The dining experience was good but could have been improved with a few more basics. Overall, a fantastic stay with minor room for enhancement.

Rooms

9.0

The rooms felt very clean and fresh, although we could hear noise from upstairs at times.

Service

9.0

The service was one of the best I've encountered worldwide, with swift and polite attention to all our needs, although being asked to pay part of the bill upfront was unusual.

Location

10.0

The location was excellent, situated in a quiet residential area but still close to major attractions and amenities in London.

Dining

8.0

The dining experience was good overall but lacked a few basics, still offering a satisfying breakfast to start the day.

Facilities

The hotel facilities were great, providing all the necessary amenities for a comfortable stay.

George

United Kingdom, January 2024

8.6/10

I had a wonderful stay at this hotel. The rooms were beautifully appointed and extremely comfortable, creating a fresh and clean ambiance. The service was top-notch, with staff going above and beyond to ensure a pleasant experience. The location was ideal, offering easy access to major London landmarks and shopping districts. The dining experience was interesting with a variety of menu options. However, the pricing for certain items was a bit high.

Rooms

9.0

The rooms felt very clean and fresh, beautifully appointed and extremely comfortable.

Service

9.0

The service was excellent, with staff being very accommodating and attentive.

Location

10.0

The location was one of the best in London, with close access to museums, shopping districts, and major landmarks.

Dining

7.0

The dining experience was very interesting with diverse menu options. However, the pricing for some items was not competitive.

Facilities

8.0

The facilities were impressive, with a modernized classic luxury design that added to the overall experience.

Friendly staff

High pricing

Norman

United Kingdom, December 2023

9.0/10

I absolutely loved my stay at the hotel. The rooms were stunning, comfortable, and had everything I could possibly think of for a stay in the heart of London. The service was splendid - the staff were happy to engage in conversation and eager to please without being intrusive. The location was perfect, tucked away in residential Egerton Gardens but close to many landmarks. The dining experience was very interesting with many different styles of egg, pancakes, fruit, and bruschetta on the menu. Overall, a fantastic experience with a few minor drawbacks.

Rooms

9.0

The rooms were stunning, comfortable, and had everything I could possibly think of for a stay in the heart of London.

Service

9.0

The staff were splendid - happy to engage in conversation and eager to please without being intrusive.

Location

10.0

The location was absolutely perfect, tucked away in residential Egerton Gardens but close to many landmarks.

Dining

8.0

The dining experience was very interesting with so many different styles of egg, pancakes, fruit, and bruschetta on the menu.

Facilities

9.0

The facilities were top-notch, offering all the amenities one could need for a pleasant stay.

friendly staff

small rooms

Robert

United States, July 2023

8.2/10

This hotel was an absolute gem! The peaceful room facing the garden felt like a haven; we could have easily moved in permanently. The cleanliness was impeccable, although the room was a bit too warm initially due to the high temperature setting before our arrival. The service was beyond exceptional and truly saved the day for us, from the warm welcome with espressos to the helpful housekeeper offering assistance around every corner. The location was perfect for our needs, with convenient transport links and proximity to museums and shopping experiences. The dining experience fell short of expectations, missing basic items and not quite justifying the price. Overall, a wonderful stay with a few minor hiccups.

Rooms

9.0

The room facing the garden was quiet and fabulous, and the cleanliness was exceptional.

Service

10.0

The staff was extraordinary, hospitable, and extremely helpful with every request, making our stay a delight.

Location

9.0

The location was PERFECT for exploring the city and accessing various attractions with close transport links.

Dining

6.0

The dining experience, although convenient, lacked some basics and fell short of value for money expectations.

Facilities

7.0

The hotel offered good facilities, although there were minor issues with the dining experience.

Gerald

United Kingdom, July 2023

8.6/10

I had a delightful stay at this hotel. The rooms were beautifully decorated and very spacious, and the bathroom was sparkling clean. The service was top-notch, with staff who were warm, charming, knowledgeable, and very helpful. The location was perfect for exploring all that London has to offer, and the dining experience, while not perfect, had kind and helpful staff.

Rooms

9.0

The rooms were beautifully decorated and very spacious, just what I needed for a comfortable stay.

Service

9.0

The staff went above and beyond to make my stay memorable and even helped me secure tickets to a sold-out event.

Location

10.0

The location was possibly among the best in London, providing easy access to Chelsea, Knightsbridge, and the museums.

Dining

7.0

The dining experience, although not perfect, was elevated by the kind and helpful staff. There were a few basics missing but nothing to ruin the overall experience.

Facilities

8.0

The hotel offered various amenities like room service, dry cleaning, and tours/ticket assistance, making the stay convenient and enjoyable.

Mark

United Kingdom, June 2023

8.6/10

The hotel is nestled in a lovely upscale neighborhood, close to many landmarks and offering a pleasant stay with comfortable and well-appointed rooms.

Rooms

8.0

My room was very spacious compared to other London hotels I've stayed at, overlooking the inner garden. Despite lacking an elevator access and not meeting 5-star expectations, it was comfortable and well-appointed.

Service

9.0

The staff, especially Michael, went out of their way to assist us. Their friendly demeanor and luxurious decor made everything perfect, although the insistence on immediate bill payment was a bit unusual.

Location

9.0

The hotel's location in residential Egerton Gardens is absolutely perfect, surrounded by wonderful pubs and restaurants in a picturesque, largely residential area. However, the height of the facilities might pose some inconvenience for guests.

Dining

9.0

The breakfast menu was very interesting, offering various styles of eggs, pancakes, fruit, and bruschetta, providing a lovely Italian-themed dining experience each morning.

Facilities

8.0

The hotel features facilities like room service, dry cleaning, housekeeping, laundry, welcome drinks, and pet amenities, with tours and ticket assistance available.